At ZBZ, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information.
Six things you should know about how ZBZ handles your personal information before you read the full policy.
Every piece of personal and financial data you share with ZBZ is protected using industry-standard SSL/TLS encryption. Whether you are registering, depositing, or withdrawing, your information travels securely between your device and our servers at all times.
ZBZ does not sell, rent, or trade your personal information to any third party for marketing purposes. The data you share with us is used solely to operate your account, process transactions, and improve your experience on the ZBZ platform. Full stop.
ZBZ gives you meaningful control over your personal data. You can request access to the information we hold about you, ask us to correct inaccuracies, or request deletion of your data at any time by contacting our support team at [email protected].
ZBZ retains your personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
ZBZ uses cookies to keep the platform running smoothly and to understand how players use the site. We use only the cookies necessary for platform functionality and analytics. You can manage your cookie preferences at any time through your browser settings.
If ZBZ makes significant changes to this Privacy Policy, we will notify you by email or through a prominent notice on the platform before the changes take effect. We believe you have the right to know how your data is being handled, and we will always keep you informed.
ZBZ ("ZBZ", "we", "us", "our") operates the online gaming platform accessible at zbz.one. We are committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how ZBZ collects, uses, stores, and shares your personal data when you access or use the ZBZ platform, including when you register an account, make a deposit, play games, or contact our support team.
This Privacy Policy applies to all personal data collected through the ZBZ website, mobile platform, and any related services. By registering with ZBZ or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described herein.
This Privacy Policy should be read alongside the ZBZ Terms and Conditions. Together, these documents govern your relationship with ZBZ.
ZBZ collects personal data that is necessary to operate your account, process transactions, comply with legal obligations, and deliver a high-quality gaming experience. The categories of personal data we collect include:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government -issued ID number |
| Contact Data | Email address, phone number, residential address |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records |
| Technical Data | IP address, browser type, device type, operating system, session data |
| Usage Data | Games played, bets placed, time spent on platform, pages visited |
| Communications Data | Support chat logs, emails sent to ZBZ, survey responses |
| Verification Data | Copies of identity documents, proof of address, selfie images submitted for KYC |
ZBZ only collects data that is relevant and necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
ZBZ collects your personal data through several channels, depending on how you interact with the platform:
ZBZ uses your personal data for the following purposes. We will only use your data in ways that are consistent with the reason it was originally collected.
You can opt out of promotional communications at any time by clicking the unsubscribe link in any marketing email or by contacting ZBZ support. Opting out will not affect essential account communications.
ZBZ processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
ZBZ does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection law.
All third parties with whom ZBZ shares personal data are required to implement appropriate technical and organisational security measures and to use your data only for the specific purposes authorised by ZBZ.
ZBZ uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain your personal details such as your name or payment information.
ZBZ uses the following types of cookies:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ZBZ platform.
ZBZ takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While ZBZ takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your ZBZ account has been compromised, please contact our support team immediately at [email protected].
ZBZ will never ask for your password via email or live chat. If you receive any such request, treat it as suspicious and report it to our support team straight away.
ZBZ retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our regulatory obligations. In general, ZBZ retains account and transaction data for a minimum of five years following account closure, in line with standard AML and financial record-keeping requirements.
When your data is no longer required, ZBZ will securely delete or anonymise it so that it can no longer be associated with you. If you request deletion of your data before the end of the standard retention period, ZBZ will assess the request and delete what it is legally permitted to delete, while retaining any data that must be kept to comply with legal obligations.
You have a number of rights in relation to the personal data that ZBZ holds about you. ZBZ is committed to honouring these rights promptly and transparently.
Request a copy of the personal data ZBZ holds about you.
Ask ZBZ to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where it is no longer necessary for ZBZ to retain it.
Ask ZBZ to restrict the processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to ZBZ processing your data for direct marketing or on the basis of legitimate interests.
To exercise any of these rights, please contact ZBZ at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.
The ZBZ platform is strictly for adults aged 18 and over. ZBZ does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe that a minor has registered with ZBZ, please contact us immediately at [email protected] so that we can take appropriate action. ZBZ takes its obligations in relation to underage gambling and child data protection extremely seriously.
ZBZ may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players by email and post a prominent notice on the ZBZ platform at least 14 days before the changes take effect.
The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this page periodically to stay informed about how ZBZ protects your personal data. Your continued use of the ZBZ platform after any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ZBZ handles your personal data, please get in touch with our team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.
This Privacy Policy was last updated on 1 January 2025. ZBZ is committed to keeping you informed of any changes that affect how your personal data is handled.
Now that you know how ZBZ protects your data, you can play with complete peace of mind. Join thousands of players across Bangladesh who trust ZBZ for a safe, fair, and exciting gaming experience.